A Housekeeping House Attendant is primarily responsible for being empowered to meet and maintain guest satisfaction by ensuring guests feel they have arrived at their home away from home from the moment they exit the guest elevators, providing a feeling of relief and comfort. Provide our guests with the best in service, courtesy, and care by responding promptly to guest r

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions. Promptly answer the telephone using positive and clear English communication. Complete the registration process by inputting an

Manage and motivate all front office personnel with the daily supervision to include, training, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction. Promptly answer the telephone using positive and clear English communication. Participates in Manager on Duty program requiring constant monitoring t

Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Run audit reports/journals from the mainframe, the Micros computer, and the system for automated credit cards. Make corrections and adjustments and handle all computer problems that might occur throu

Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 40 lbs. Dust all furniture, pictures, drawers, window ledges, and shelves thoroug

Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as prescribed. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments. Transport all dirty tableware from dining room to dishwashing for proper cleaning. Perform general cleaning

Performs general repairs and services in all maintenance related disciplines, including but not limited to carpentry, mechanics, plumbing, minor electrical, finish work, etc. Prioritize work orders through urgent requests and established hotel area down times in order to minimize inconveniencing guests. Participate in OSHA/Safety programs within the hotel through awarenes